Shipping Policy

Due to the evolving COVID-19 situation, it might take us a little longer than usual to ship your order. We truly appreciate your patience. If you have any questions or concerns, please contact us at support@havidalash.com, and we will get back to you as quickly as possible.

We will ship all orders within 24-72 hrs of order confirmation. You will receive an order confirmation email shortly after your order is processed and payment has been finalized. Tracking numbers will be provided via a separate email for all orders once they have been shipped. The tracking number will allow you to keep up to date with your order as it gets closer to your doorstep!

We currently ship through U.S.P.S. and only ship to the U.S.A. for now. If your address is other countries or regions and If you want your order shipped by Express delivery service like UPS/DHL/FedEx, please contact us at support@havidalash.com.

Shipping Delivery Times & Costs

Only U.S.A. And Canada: 5-10 business days

If your order amount is less than USD $20, the delivery fee is $3.88; if your order amount is more than USD $20, the delivery is free.

All customs and duties fees are the responsibility of the customer.

The shipping service is only available to the continental United States, excluding remote areas such as Alaska and Hawaii, overseas addresses such as Puerto Rico and Guam, and APO/FPO military addresses. We do not ship to P.O. Boxes. Ordering with a P.O. Box as the shipping address may trigger an automatic refund. If an automatic refund does not occur, we will email you.

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